Eurostar or flight cancelled? – Get to London by private chauffeur

Situations we handle

Eurostar cancelled or delayed

Train cancelled, technical incident or breakdown: instead of waiting for the next train that is already full, leave directly from your hotel, your home or Gare du Nord.

Eurostar or SNCF strike

On strike days, the remaining trains are packed. Your chauffeur drives you to your London address, with no dependence on rail timetables.

Paris–London flight cancelled

Flight cancelled at CDG, Orly or Beauvais, or an air traffic control strike: pick-up at the terminal and a direct drive to London or to the airport of your choice (Heathrow, Gatwick, London City…).

Eurostar sold out

School holidays, trade fairs, sporting events: when there are no seats left, a chauffeur-driven car is still an option, especially for a family or a group of 4 to 6.

Paris–London fares: price per vehicle

Fixed one-way price including chauffeur, fuel and tolls. The price does not change with the number of passengers.

• Mercedes E-Class (Sedan · up to 3 passengers · 3 suitcases) : €1,799 – One way
• Mercedes V-Class (Van · up to 6 passengers · 7 suitcases) : €1,999 – One way. About €333 per person for 6 travellers.
• Mercedes S-Class (Up to 3 passengers · flagship luxury) : €2,899 – One way

Ferry crossing included. Eurotunnel option: +€130. Eurotunnel Flexiplus option (priority, flexible boarding): +€300.

London → Paris: €1,799 (sedan) / €1,999 (van) / €2,899 (S-Class).

Booking less than 24 hours before departure: a surcharge of €300 to €500 may apply. It is always quoted before confirmation.

How it works in an emergency

1. Contact us – By phone, WhatsApp or online, give us your pick-up address, London destination, number of passengers and luggage.
2. Confirmation and payment – We confirm chauffeur and vehicle availability. Secure card payment; your invoice is emailed to you automatically.
3. Pick-up – Your chauffeur meets you at the agreed address: hotel, home, office, Gare du Nord, CDG or Orly.
4. Channel crossing – By Calais–Dover ferry (included) or by Eurotunnel Le Shuttle as an option. If the tunnel is closed, the ferry crossing is usually still possible.
5. Drop-off in London – Directly at your hotel, your home, St Pancras or a London airport.

Pick-up and drop-off points

In Paris

Any address in Paris and Île-de-France, Gare du Nord, CDG, Orly, Le Bourget and Beauvais airports, Disneyland Paris.

In London

Any address in Greater London, St Pancras station, Heathrow, Gatwick, London City, Luton and Stansted airports.

Why go by car when Eurostar is not running

No more dependence on trains

No queue to rebook, no packed replacement train. You leave at the time that suits you.

Luggage and children, no hassle

Suitcases, pushchairs, professional equipment: up to 7 suitcases in the V-Class. Child seats on request.

Pets welcome

Your dog or cat travels with you in the cabin, subject to the documents required to enter the United Kingdom.

An invoice for your claims

A VAT invoice is issued after payment: useful for your travel insurance, your employer or a claim with the carrier.

FAQ: Eurostar or flight cancelled

My Eurostar has been cancelled. Can you take me to London today?

Often yes, depending on chauffeur availability. Online booking is possible up to 12 hours before departure; for a quicker departure, call +33 7 82 85 12 12 or message us on WhatsApp. We will confirm straight away whether a chauffeur can leave.

How much does Paris to London by private chauffeur cost?

€1,799 in a Mercedes E-Class sedan (up to 3 passengers) and €1,999 in a Mercedes V-Class van (up to 6 passengers), one way, price per vehicle. The ferry crossing is included; Eurotunnel is optional (+€130, or +€300 for Flexiplus). A surcharge of €300 to €500 may apply for bookings made less than 24 hours ahead.

How long does the journey take?

About 5h30 to 6h30 door to door via Eurotunnel, depending on traffic and your London address. By ferry, allow more time depending on the crossing schedule.

What happens if the Channel Tunnel is closed?

The crossing can then be made by ferry between Calais and Dover. In the event of force majeure preventing any crossing, we offer you another date or a full refund, in line with our terms and conditions.

My Paris–London flight has been cancelled. Can you pick me up at the airport?

Yes. We pick you up at CDG, Orly, Le Bourget or Beauvais and drop you at your London address or at a London airport for a connection.

Do you also drive London → Paris?

Yes, the return direction costs €1,799 (sedan) or €1,999 (van), with pick-up at your London address, St Pancras or an airport.

What documents do I need to enter the United Kingdom?

A valid passport for every passenger. Depending on your nationality, a visa or an Electronic Travel Authorisation (ETA) may be required, including for European Union citizens. Check the requirements on GOV.UK before you travel.

Will my Eurostar or plane ticket be refunded?

Refunds for your ticket depend on the carrier and its conditions. We provide a detailed invoice for your journey, which you can attach to any claim with your insurer or the carrier.